FAQs

 

 

Q. HOW DO I PAY FOR MY ORDER?

1.) INVOICE (PAY BY CREDIT/DEBIT CARD)
 
       -Email info@ptbeautysupply.net to request your invoice
       - Email should inculde name and order number 
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2.) ZELLE

        - Send your payment to tapfumapassion@gmail.com
        - Put the name on the order in the memo field. (Please do not write anything else!)
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3.) VENMO

        - Send payment to @ptbessentials
        - Put the name on the order in the memo field. (Please do not write anything else!)
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4.) APPLE PAY 

      - Not Available at this time

5.) CHIME  
   
         - Send your payment to 484-522-2811
         - Put the name on the order in the memo field. (Please do not write anything else!)
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6.) CASHAPP

         - Send payment to $mhe1998
         - Put the name on the order in the memo field. (Please do not write anything else!)
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Q. WHEN WILL MY ORDER BE SHIPPED?

A. All orders are usually shipped within 2  business day after payment has been received. (If you order Friday your order will be shipped out Monday morning)

Q. WHEN WILL I RECEIVE MY ORDER?

A. Orders are shipped using USPS so allow 3-7 business days to receive your order depending on where you live.

 

Q. I RECEIVED MY ORDER DAMAGED ?

A. Send us an email at ptbeautysuppy@gmail.com be sure to include pictures of the broken bottle. We will replace any broken bottles given you provide the proof. 

Q. ORDER SAYS DELIVERED BUT I NEVER RECEIVED IT?

A.  Email ptbeautysupply@gmail.com for assistance.