FAQs

 

 

Q. HOW DO I PAY FOR MY ORDER?

 

 

 

2. ZELLE

1. Using Zelle send your payment to tapfumapassion@gmail.com

2. Be sure to write your order number in the "for" field. ONLY WRITE THE ORDER NUMBER NOTHING ELSE!!! for example #1407

3. You will receive a tracking number via Email and Text within 24 hours after the order was made.

 

Q. WHEN WILL MY ORDER BE SHIPPED?

A. All orders are usually shipped within 2  business day after payment has been received. (If you order Friday your order will be shipped out Monday morning)

Q. WHEN WILL I RECEIVE MY ORDER?

A. Orders are shipped using USPS so allow 3-7 business days to receive your order depending on where you live.

 

Q. I RECEIVED MY ORDER DAMAGED ?

A. Send us an email at ptbeautysuppy@gmail.com be sure to include pictures of the broken bottle. We will replace any broken bottles given you provide the proof. 

Q. ORDER SAYS DELIVERED BUT I NEVER RECEIVED IT?

A.  Email ptbeautysupply@gmail.com for assistance.